Some frequently asked questions and their answers

How it Works

When do you start working on my project?
We will start working on your project as soon as we receive your logo order. We will send you logo samples within 48 hours after you place your order.
How can I see my logo design samples?
After receiving your order a “client area” will be set up for you. You will simply log in, see the samples and communicate with project manager.
How many changes may I ask for my logo design?
From three to unlimited changes can be applied to your chosen logo design, depending on the package you choose.go to top
What if I don't like any of initial logo designs?
It generally does not happen. But in that case either we will present you with new samples or refund your money back.
What if I have my own idea for the logo design?
Any ideas or requests you may have for your future logo design you may indicate in your logo request, or contact your project coordinator. We will surely follow them to create your logo samples.
Can you redo my existing logo design?
Yes. Please provide us with the latest version of your logo design, and mention it in your logo request. We will redesign or refine that as per your requirement.
Do you make logos for specific industries? Or are they generic?
Our Art Directors and Designers are highly experienced in designing industry specific logos. They create logos after doing market research.go to top
When I view my stationery on the web site it seems to have different colors from my original logo design?
Yes, it happens because we match your logos RGB colors with Pantone or CMYK colors for your stationery. Pantone colors may appear different on screen because we match them on the Pantone chart as it will appear when it gets printed. You will get a version of your logo in RGB colors as well.

Files & Formats

What files formats will I get? Can they be used both in Web and Print?

Yes, we deliver files for both web and print.

The formats we give are:

eps: An eps is a vector image of your logo. This means you can make it as big or as small as you like without compromising print quality. It is also the file you can manipulate should you ever need to make changes to your logo.

jpg & gif: A jpeg is perfect for use on the Internet. Since it has a much lower resolution file than an eps and cannot be enlarged without losing design detail it is not recommended for printing. A gif is another low resolution file, great for web and computer use.

tiff: A tif can be used for basic printing and transferring digital images among various applications.

Will you provide me with scalable vector files?
Yes, we provide you with scalable vector files.go to top
What is vector a scalable file?
Vector files are files that you can resize, scale, and even change colours or fonts without loosing any quality or resolution on your image. It's best to make GIFs or any other bitmap formats you may need for your web site. Vector files are mostly used by professional designers or print shops.
How can I use vector files?
Vector files are used on specific vector based software applications such as Adobe Illustrator and Corel Draw.
Can I use this logo in my business cards and stationery?

Yes, you can surely use them there.

You will need to have Adobe Illustrator, or Corel Draw installed on your computer, because your stationery files are in a vector format.

Why does the colour look different when I print it?
Your personal printer doesn't use exact colours that you see on the screen. You have to calibrate your printer with the screen first for the best match.go to top
Can you create business cards and stationery for me?
Yes, we can. Please contact us for the same.

About GetMeFast

How long you are in business?
We are in business since 1997. We have offices in India, UK and US. Indus Net Technologies is the company behind GetMeFast.com
How many Art Directors and Designers work at GetMeFast?
We have 7 Art Directors and 70 logo designers working with us. It’s our in-house team, we do not outsource work to freelancers or contractors.
Do you do printing?
No. We do not provide print design service. But we can recommend some print vendors whom we have worked with before.go to top
What software do you use to create the logo design?
Our designers work with multiple software application, mostly Adobe Illustrator for the logo design work.


Do I need to pay while filling up the Get Started form?
Yes. We take 50% payment in advance and 50% before delivery of final files. We refund back the advance if you are not satisfied. (Please read about the money back policy here.)
What kind of payment method do you accept?
We accept payments via PayPal, Wire Transfer, VISA, MasterCard, American Express, Discover, and eCheck (via PayPal).
In what currency are your prices?
All prices are in USD.
What happens if I'm not satisfied with your work?
We offer rounds of revision as needed to make sure our work will meet all your requirements. This doesn't include any revisions to original design or content you sent or changing assumptions we made on the beginning of the project. This kind of work is treated as additional and will be quoted separately.go to top
Do you offer discount?
Yes, we offer discounts for large volume (more than 10 logos) and for return customers. Please contact us if you have such requirements.


Can you guarantee 100% confidential service?
Yes we can. We have no problem with signing NDA if needed. To put it short - if you don't want anybody knows that you are using our services - it won't happen. We would love to add your project to our portfolio but we won't do it without asking you for permission.
We want you to sign our NDA. Can you?
We guarantee that information about your company and project will not become public, please check our NDA policy here. If it is absolutely necessary for you to have your NDA documents signed, you are welcome to send them to us. We can sign the document and proceed.
Can I trust you won't show my designs to anybody before I publish them?
Rest assured! Your business is important to us and we care about our clients, therefore we won't do anything that might put you into risk.
Do you offer Money Back Guarantee?
GetMeFast guarantees to give you a refund for the following reasons:
  • Your order cannot be completed
  • Your request to cancel the order is received before the order is started
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What about ownership and rights?
After our work is done you become the owner of the all source files.
Still have questions?
Please contact us now.
start by selecting a logo package

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